Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high volume, repeatable tasks that previously required humans to perform.
Why is RPA different to other enterprise automation? RPA allows organizations to automate at a fraction of the cost and time previously encountered. RPA is also non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance are no longer an operating cost but a by-product of the automation.