Guideline BizTech - RubiQ

Tangent Solutions assisted Guideline BizTech with the enhancement of its RubiQ software product.

Client: Guideline BizTech

Category: Azure, DevOps, Web Development, Artificial Intelligence

Date: April 2018

Tangent Solutions assisted Guideline BizTech with the enhancement of its RubiQ software product. This is a governance, risk and compliance tool that assists organisations in assessing their compliance status and aids them in meeting the relevant regulatory compliance standards across their organisation.

Business Challenge

RubiQ is a complex product offering and the material within the tool can be difficult to understand and implement by the customer.  In order to remain competitive within the industry, Guideline BizTech required an overhaul of this software product to make it more relevant for its customers.  The look and feel of the user interface was also outdated and not easy to navigate. This resulted in relevant subject matter experts not engaging with users requiring assistance.

How we helped

Utilising the expertise of a Tangent Solutions in-house UI/UX resource, Bootstrap 4 styling, Tangent Solutions redesigned the user interface look and feel. Tangent Solutions also gave its graduates the opportunity of working on their first ‘real’ project by outsourcing them to the client, where they worked on the front end development of the Bootstrap 4 design.

Tangent Solutions also developed a Chat BOT, enabling users to engage directly with a subject matter expert in real-time and to obtain relevant informative content via a Content BOT, further enhancing the customer’s product experience.

Results

With the new look and feel plus the BOT technology, Guideline Biztech has obtained global interest and is becoming a highly competitive player within its target market.